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Technical Support for CCTV

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资讯来源：游客

Position Type Technical Support for CCTV -at Fresh Meadow, Queens, NY Full Time - 8:30am to 5:30pm with 1 hour lunch break. Responsibilities • Maintain an in-depth knowledge of our complete line of products and services. • Embrace and learn the Video Surveillance / CCTV technologies and their applications. • Provide product demonstration and technical training to the sales team and customers. • Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. • Build and test PC-based DVR systems to customer specifications. • Provide prompt and effective customer service and technical support. • Service customers in an effective and efficient manner; Partner with internal teams proactively. • Perform other duties as assigned. Requirements • Ability to communicate ENGLISH/ MANDARIN clearly and concisely to phone calls, and professionally in written to response emails. • Ability to respond to customers in a timely and effective manner. • Ability to work under pressure and work independently with minimum supervision. • Computer proficiency including Microsoft Office (Word, Excel, PowerPoint, etc) • Strong troubleshooting, problem-solving, and team player mindset are a plus. • Proactive and enthusiastic to work. • Responsible to maintain confidential business information. • Bend, lift, open, and move products and related office items varying in weight up to 30Lbs, Qualifications • Experience in the CCTV industry is highly desirable. • 1+ Years of Professional Experience in technical support on CCTV or related areas. • A bachelor’s degree in IT / Network, Engineering, or related technical field, or equivalent industry experience is required. • Fresh graduates will also be considered. Please email Kristen@gogss.com

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