Job Title: Operations Associate Location: Brooklyn, NY 11204 or Long Island City, NY 11101 (On-Site) Employment Type: Full-Time Working hours: 9AM to 5PM, Monday to Friday Hourly rate: $19 Job Summary We are seeking a proactive and detail-oriented Operations Associate to oversee inventory management, order processing, and delivery scheduling. This role demands precision, strong time management, and excellent communication skills to support our daily operations. Key Responsibilities Inventory Oversight: Maintain and update accurate inventory records. Administrative Duties: Prepare sales orders, verify pallet counts, and audit warehouse stock. Customer Service: Manage customer interactions to ensure exceptional service. Delivery Coordination: Organize next-day delivery schedules and plan efficient driver routes. Operational Support: Assist the Operations Manager with daily tasks. Cross-Functional Collaboration: Work with various teams to implement operational improvements. Requirements Education: Bachelor’s degree preferred in Business Administration, Supply Chain Management, or a related field. Experience in operations or the HVAC industry is a plus. Skills: Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment. High attention to detail with strong numerical and data management abilities. Effective verbal and written communication skills in English; Cantonese proficiency is an advantage. Attributes: Diligent, responsible, and a quick learner. Please send your resume to:cytradinghr@gmail.com